Clear Communication, Better Results

Why Clear Communication with Your Providers Is Essential

Effective communication is one of the most critical factors for the success of any home maintenance or improvement project. According to the Project Management Institute, 56% of project failures are directly caused by poor communication (PMI Study).

In the maintenance and service sector, the Society for Human Resource Management (SHRM) estimates that U.S. companies lose about $62.4 million annually due to communication failures (SHRM Report). Although this statistic is for corporate environments, similar effects occur in residential projects: poor documentation and unclear communication can increase project costs by up to 15% and delay timelines by 25% (Construction Executive).

Furthermore, 80% of homeowners report having experienced at least one communication problem with service providers during home improvement projects, often resulting in dissatisfaction, cost overruns, or rework (Houzz Survey).

At ReConto, we have created a solution designed specifically to prevent these problems by keeping every interaction clear, organized, and accessible at all times.

What Does the ReConto Communications Feature Offer?

Inside ReConto, the Communications section allows you to:

• Chat directly with your providers, organized by project
• Share documents, photos, and detailed descriptions to clarify tasks
• Request changes, update agreements, and document all commitments
• Avoid scattered conversations across emails, texts, and phone calls
• Maintain a complete history of communication to support you in case of disputes

Key Benefits of Centralized Communication

1. Fewer Mistakes and Misunderstandings

Projects that use centralized communication report up to 30% fewer errors during execution (Construction Dive).

2. Better Organization and Efficiency

Quickly access the full conversation history for each project without searching through endless emails or missing text messages.

3. Faster Response Times

A single, clear communication channel helps providers respond faster and more effectively to your requests and questions.

4. Protection Against Disputes

A well-documented message history protects your interests if there are disagreements about responsibilities or project changes.

Best Practices for Communicating with Your Providers

• Be Specific: Clearly describe your needs, deadlines, expectations, and deliverables.
• Stick to One Channel: Use ReConto to centralize all communications and avoid losing important information.
• Confirm Major Changes in Writing: Always document any significant changes regarding scope, price, or deadlines.
• Ask and Clarify: Never assume — when in doubt, always ask for clarification before proceeding.

Manage Your Projects More Securely with ReConto

Poor communication doesn’t just cause frustration — it can lead to wasted money, missed deadlines, lower quality, and broken relationships with service providers.

With ReConto, you have the right tools to maintain transparency, control, and professionalism throughout your home maintenance and improvement projects, from initial conversations to final delivery.

Don’t leave your projects to chance. Join thousands of users who already coordinate their home improvements more easily, securely, and successfully with ReConto!