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Service Agreements - Track Provider Commitments and Improvements | ReConto

Turn Feedback into Real Results

Document what you expect, track what gets delivered, and improve with every visit—all without awkward conversations.

❌ The Pain

  • ✕ Provider promises "I'll fix that next time" but nothing is written down
  • ✕ Same issues repeat visit after visit because nobody tracks them
  • ✕ You can't prove what was agreed when months pass
  • ✕ Feedback gets lost in text messages and phone calls
  • ✕ Hard to know if you should keep or replace your provider

"Memory is not a project management tool."

🤖 The Solution

  • ✔ Create written agreements before every visit
  • ✔ Document feedback with photos after each service
  • ✔ Convert comments into up to 5 specific improvement commitments
  • ✔ Track progress with dates, photos, and status updates
  • ✔ Everything saved permanently—never lost in chats

"Everything documented, nothing left to interpretation."

✅ The Result

  • ✓ Services that actually improve over time
  • ✓ Providers who know exactly what you expect
  • ✓ Proof when you need to request corrections
  • ✓ Confidence to approve payments or switch providers
  • ✓ Less stress managing your home

Clarity today = peace of mind tomorrow.

Start Managing Agreements → See How It Works

Why Agreements Matter After the Contract

Your contract sets the baseline scope and price, but day-to-day quality depends on how well providers respond to your feedback. Without a system to track those micro commitments, the same issues repeat forever and nobody remembers who promised what.
Service agreements and feedback dashboard

What Are Service Agreements in ReConto?

Agreements define what should happen before service starts; feedback records what actually happened. Every comment stays inside ReConto with photos, dates, and evidence—so your next visit improves instead of repeating the same problems.

How Homeowners Use Agreements & Feedback

  1. 1

    Set clear expectations: describe tasks, quality standards, and deadlines before provider arrives

  2. 2

    Document the agreement: both sides see what's expected and can reference it during the work

  3. 3

    Provide feedback: after service, rate what happened and note what went well or needs improvement

  4. 4

    Create improvement commitments: convert feedback into up to 5 specific commitments for next visit

  5. 5

    Track progress: compare before/after photos, confirm improvements happened, build history of reliable providers

Agreement examples on different screens

Real Scenarios Homeowners Control With Agreements

  • Lawn care: require debris removal with photos after mowing so pathways stay clean

  • Cleaning services: highlight corners that were missed and confirm they're part of next checklist

  • Painting: document touch-up areas and agree on technique for future rooms

  • Pool maintenance: add "deep clean the floor" as recurring commitment and verify with pictures

  • Handyman repairs: list unfinished items and capture action plan for follow-up visit

Everything in Writing

Scope, prices, and priorities documented before work starts

Track Improvements

Tie every commitment to future visits so providers prove they listened

Measure Progress

See before/after evidence and confirm quality increases over time

Benefits of service agreements

And more

Avoid Hidden Costs

Clarify how change requests or extra work will be handled

Better Communication

Share structured feedback without awkward conversations or lost texts

Better Relationships

Clear expectations build long-term trust with providers

Benefits of service agreements

⚠️ Important: Service Agreements work best when BOTH you and your provider use ReConto. If your provider isn't on the platform, you can still create agreements for your own tracking and share them via email.

Why Agreements and Follow-Up Still Matter After the Contract

Your contract explains price and baseline scope, but day-to-day quality depends on how well providers act on your feedback. Without a single place to capture the tweaks you request, the same issues loop forever and nobody remembers who promised what.

ReConto keeps these micro commitments next to photos, receipts, and approvals so you can open the app before each visit and remind everyone what still needs attention.

What Agreements Unlock at Home

  • Turn every comment into 1-5 commitments with owners, dates, and reminders
  • Pin before/after photos so you have proof when approving a payment
  • Share the agreement summary with your provider so priorities stay crystal clear
  • Escalate recurring issues with documented history if you need to switch providers

Homeowner Playbook for Improvement Loops

  • Capture context: List rooms, finishes, allergies, pets, or safety constraints
  • Define success: Describe how you'll check the improvement so expectations match
  • Preview the plan: Send agreement before next visit so crew arrives prepared
  • Close with evidence: Approve items only after receiving promised photo, checklist, or note
  • Celebrate progress: When everything is complete, mark agreement done and reward the provider who kept their word

When agreements live inside ReConto you don't renegotiate contracts or search through chats. You manage a living record of what you expect, the proof you received, and the next improvements that keep your home projects on track.

Why Agreements and Follow-Up Still Matter After the Contract

The Problem With "Verbal Promises"

Common scenarios:

  • Lawn care: "Next time we'll remove all debris" → Next time: same debris
  • Cleaning: "We'll clean those corners better" → Next session: corners forgotten again
  • Painting: "Touch-ups tomorrow" → Tomorrow: nobody knows what touch-ups
  • Pool: "We'll include floor cleaning" → Next month: did they include it or not?

What Agreements Unlock at Home

  • Turn comments into action: Each feedback becomes 1-5 commitments with owners and dates
  • Photo evidence: Attach before/after photos to have proof when approving payments
  • Clear priorities: Share summary with provider so they know what's important
  • Documented history: If issues repeat, you have proof to escalate or switch providers

Practical Guide for Improvement Loops

1. Capture context:

Mention affected rooms, specific finishes, allergies, pets or safety restrictions

2. Define success:

Explain how you'll check the improvement so expectations match

3. Share the plan:

Send agreement before next visit so they arrive prepared

4. Close with evidence:

Approve only after receiving promised photo, checklist or note

5. Celebrate progress:

When everything is complete, close agreement and reward provider who kept their word

Building Long-Term Relationships

The best provider relationships aren't built on "being nice"—they're built on clear expectations and mutual accountability. When you document what you need and providers deliver, trust compounds over time. That trust means better service, better prices, and priority scheduling when you need something urgent.

When agreements live in ReConto you don't renegotiate or search chats—you manage a living record.

Frequently Asked Questions

No. Keep your original contract. Agreements in ReConto are short improvement loops you create after each visit so expectations stay current without renegotiating everything.

After every visit, rate the service and write what needs to improve. You can convert those notes into up to 5 commitments with dates, owners, and reminders.

Yes. Create the agreement for yourself, export or email it, and track progress in ReConto. Many providers adopt it once they see how organized it keeps both sides.

You keep timestamps, comments, and photos. Start with a friendly reminder; if nothing changes, that history helps you negotiate discounts, request corrections, or switch providers with proof.

Each agreement supports up to 5 commitments so nobody feels overwhelmed. When everything is complete, close it and start a new one for the next phase or season.