Last updated: December 8, 2025
Welcome to ReConto (“ReConto”, “we”, “us”, or “our”). ReConto is a digital platform that helps residents (“Home Users”) and service providers (“Providers” or “Contractors”) plan, coordinate, document, and follow up on home maintenance, repair, and improvement projects.
These Terms and Conditions (the “Terms”) govern your access to and use of our websites, including https://www.reconto.com and any related domains we may use, as well as our mobile applications and online services (collectively, the “Platform”). By accessing or using the Platform in any way, you agree to be bound by these Terms, our Privacy Policy, and our Cookie Policy, which are incorporated by reference.
The Platform is currently intended for use in the United States only, with legal compliance primarily aligned with U.S. federal law and the laws of the State of California. If you access the Platform from outside the United States, you are solely responsible for complying with any local laws that apply to you.
By accessing or using the Platform, creating an account, or clicking “I agree” (or similar) where this option is made available, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Platform on behalf of a company or other legal entity, you represent and warrant that you have authority to bind that entity, and “you” and “your” will refer to that entity.
We may modify these Terms from time to time, for example to reflect changes in our Platform, our practices, or applicable laws. When we do, we will update the “Last updated” date at the top of this page and, where required by law, provide additional notice (for example, via email or an in-app message).
Your continued use of the Platform after the revised Terms become effective constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Platform and may request that we delete your account as described in our Delete Your Account page.
You must be at least 13 years old to use the Platform. If you are between 13 and 18 years old (or under the age of majority in your jurisdiction), you may only use the Platform under the supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf. By using the Platform, you represent and warrant that you meet these requirements and that you have the legal capacity to enter into a binding contract.
To access certain features, you must create an account and provide accurate, current, and complete information. You agree to update your information as needed to keep it accurate and complete. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
Certain functionalities may be available only to specific account types (for example, invoicing or team management tools for Providers).
The Platform provides digital tools to help Home Users and Providers manage home-related projects, including but not limited to:
We may add, modify, or remove features from time to time in our sole discretion.
ReConto is not a contractor, employer, or representative of any Provider, nor are we a party to any contract for services between Home Users and Providers. All services listed, offered, or performed are provided directly by independent Providers. ReConto does not control the quality, timing, legality, or results of any services performed, nor does ReConto guarantee the accuracy of information that Providers or Home Users post on the Platform.
Any agreement for services is solely between the Home User and the Provider. ReConto is not responsible for any disputes between users, including disputes related to pricing, scheduling, workmanship, delays, property damage, or any other aspect of a project or service.
By using the Platform, you agree to:
You must not, and you agree not to allow others to:
The Platform may allow Home Users and Providers to publish ratings, reviews, comments, and other feedback. You agree that:
Certain features of the Platform may require a paid subscription. Details of our plans, including pricing, limits, and included features, are provided on the Platform and may change from time to time.
Payments for subscriptions and other paid features are processed through third-party payment processors (such as the Apple App Store, Google Play Store, or Stripe). By submitting a payment, you agree to the terms, conditions, and privacy policies of those payment processors. We do not store your full payment card details.
Unless otherwise stated, subscriptions automatically renew at the end of each billing period at the then-current rate. You may cancel your subscription at any time through your account settings or the relevant app store. Cancellations will take effect at the end of the current billing cycle, and paid fees are generally non-refundable, except where required by law or expressly stated otherwise.
The Platform may enable invoicing, estimates, and payment flows between Home Users and Providers. ReConto is not a bank, escrow service, or payment guarantor. We may facilitate payment functionalities through third-party providers, but we are not responsible for delays, chargebacks, failed transactions, or non-payment by any user.
The Platform and all content provided by ReConto, including text, graphics, logos, icons, images, audio clips, video, software, and trademarks (collectively, “ReConto Content”), are owned by or licensed to ReConto and are protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform and ReConto Content solely for your personal or internal business use in connection with home maintenance and improvement projects, subject to these Terms. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any ReConto Content without our prior written consent.
You retain ownership of any content you submit, upload, or post to the Platform, including project descriptions, photos, messages, documents, and reviews (“User Content”). By providing User Content, you grant ReConto a non-exclusive, worldwide, royalty-free, sublicensable license to use, host, store, reproduce, modify, create derivative works of, communicate, publish, and display such User Content as necessary to operate, improve, and promote the Platform.
You represent and warrant that you have all rights necessary to grant this license and that your User Content does not violate any rights of third parties or any applicable laws.
The Platform may integrate or rely on third-party services and tools, including AI assistants (such as large language models) used to help you draft project descriptions, messages, or other content. These services are provided by third parties and are subject to their own terms and privacy policies.
While we aim to provide helpful and accurate assistance, AI-generated or third-party content may be incomplete, inaccurate, or inappropriate in certain contexts. You are solely responsible for reviewing and validating any such content before relying on it. ReConto does not guarantee the accuracy or suitability of any information generated by third-party or AI tools and disclaims any liability arising from your reliance on such information.
Your use of the Platform is subject to our Privacy Policy and Cookie Policy, which explain how we collect, use, store, and share personal information and how we use cookies and similar technologies. By using the Platform, you consent to our data practices as described in those policies.
Depending on your location, you may have certain rights with respect to your personal data, including rights under California law (such as the California Consumer Privacy Act, where applicable). Please refer to the Privacy Policy for more information about your rights and how to exercise them.
The Platform and all related services are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Platform will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
ReConto does not endorse, warrant, or guarantee any services performed by Providers or the conduct of any user. We do not verify or guarantee licenses, qualifications, insurance coverage, or background of any Provider. You engage Providers at your own risk. Home Users are responsible for verifying that any Provider they hire is properly qualified, licensed, and insured as required by applicable law.
To the maximum extent permitted by law, ReConto and its officers, directors, employees, agents, affiliates, and licensors shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost data, property damage, personal injury, or business interruption arising out of or in connection with your use of (or inability to use) the Platform, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if we have been advised of the possibility of such damages.
To the maximum extent permitted by law, our total aggregate liability for any claim arising out of or relating to the Platform or these Terms shall not exceed the greater of (a) the amounts you paid to ReConto for use of the Platform in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (USD $100).
You agree to indemnify, defend, and hold harmless ReConto and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or in any way connected with:
We may suspend or terminate your access to the Platform, in whole or in part, at any time and for any reason, including if we reasonably believe that you have violated these Terms, engaged in fraudulent or illegal activity, or created risk or possible legal exposure for us or other users.
You may stop using the Platform at any time and may request deletion of your account as described on our Delete Your Account page. Even after termination, certain provisions of these Terms will continue to apply, including those relating to intellectual property, disclaimers, limitations of liability, and indemnification.
These Terms and any dispute arising out of or related to them or the Platform shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law rules.
To the maximum extent permitted by law, you and ReConto agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Platform (collectively, “Disputes”) will be resolved exclusively through binding individual arbitration and not in a class, representative, or consolidated action or proceeding.
You and ReConto each waive any right to a jury trial or to participate in a class action. Arbitration will be administered by a recognized arbitration provider applying procedures that are consistent with consumer arbitration rules, and will take place in the State of California, unless both parties agree on another location or remote proceedings.
Nothing in this section prevents either party from seeking provisional or injunctive relief in a court of competent jurisdiction to protect its rights pending final resolution of the dispute.
To the extent that any Dispute is determined not to be subject to arbitration, you agree that such Dispute shall be brought exclusively in the state or federal courts located in the State of California, and you hereby consent to the personal jurisdiction and venue of such courts.
We do not represent that the Platform is appropriate or available for use outside the United States. Accessing the Platform from territories where its content or use is illegal is prohibited. If you access the Platform from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
These Terms, together with our Privacy Policy, Cookie Policy, and any additional terms or policies referenced herein or agreed to in writing, constitute the entire agreement between you and ReConto regarding your use of the Platform and supersede any prior agreements or understandings (whether written or oral) relating to the subject matter.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms in connection with a merger, acquisition, sale of assets, or by operation of law.
If you have any questions, comments, or concerns about these Terms or the Platform, please contact us at:
We will do our best to respond within a reasonable time and to help you resolve any questions or issues related to your use of ReConto.